1) Return the item within 5 days. 2) Product should not be damaged. 3) To obtain a Refund or Exchange, it is required to provide an unboxing video and images of the product." 4) Before clearing the refund, the returned product will be cross-checked by the company. 5) Refund amount will be sent to the customer after receiving the product. 6) Defective/Damaged or if a Wrong order has been shipped to the customer. In the event of the same, we will provide a free replacement of the same product provided we have it in stock (First you need to share an unboxing video and images of the product.) 7) In case of any issues related to the color or size of the item purchased, the same may be exchanged for a different color/size within 5 days of receipt of the order. However, to and fro shipping charges for this exchange order will need to be borne by the buyer.